Common Discourse

AREAS not only manages the communication language between the teams, it also prepares the necessary work to give the same right answer to the questions of the customers.

Because a customer can ask the same question by talking to a different Sales Specialist on a different, face-to-face call at a phone interview, and the different answers that he or she might get can cause loss of confidence in the customer.

Every month, AREAS regularly notifies the entire Sales Team, under the name “common discourses”, to give the same answer to the classical questions that the customer would ask, from the construction level to the remaining product stock.

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